Developers
Support settings8

Retrieve support settings

GET/settings/support

Returns the settings of the support ticket channel in the student area.

The response includes an ETag representing the current revision of these settings; changes to other settings groups do not affect it. Send this value in the If-Match header when updating these settings to avoid overwriting a newer version.

Authorization

AuthorizationBearer <token>

Autonomous mode: the API credential secret, sent as a bearer token. Credential secrets are identified by a fixed prefix.

In: header

Header Parameters

X-Client-Request-Id?string

Optional client-generated identifier of the request, up to 64 characters from [A-Za-z0-9._-]. Echoed back in the response and recorded in the request log; it never replaces the server-generated X-Request-Id.

Lengthlength <= 64

Response Body

application/json

application/json

application/json

application/json

application/json

curl -X GET "https://example.com/settings/support"
{  "data": {    "defaults": {},    "enabled": true,    "object": "settings",    "open_in_new_tab": true,    "revision": "string"  }}

Support settings8

Support settings in API v3: retrieve support settings, update support settings, retrieve comment settings, update comment settings, retrieve faq settings, update faq settings, retrieve question settings, update question settings.

Update support settings PATCH

Updates the support ticket channel settings. Only the fields included in the request are changed; omitted fields are left unchanged. To avoid overwriting a newer version, send the `ETag` returned by the retrieve operation in the `If-Match` header. The header is optional; when it is omitted, the update is applied to the current revision.