Developers
Questions10

List replies to a question

GET/products/{product_id}/questions/{question_id}/replies

Returns all replies to a question in a single response, in chronological order, while preserving the standard collection response format.

Private replies and the draft reply (ID qrp_draft_<question_id>) are included only when the credentials have the questions.read_private permission. When present, the draft is listed last.

Authorization

AuthorizationBearer <token>

Autonomous mode: the API credential secret, sent as a bearer token. Credential secrets are identified by a fixed prefix.

In: header

Path Parameters

product_id*string

Public ID of the product, prefixed with prd_.

question_id*string

Public ID of the question, prefixed with qst_.

Header Parameters

X-Client-Request-Id?string

Optional client-generated identifier of the request, up to 64 characters from [A-Za-z0-9._-]. Echoed back in the response and recorded in the request log; it never replaces the server-generated X-Request-Id.

Lengthlength <= 64

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

curl -X GET "https://example.com/products/string/questions/string/replies"
{  "data": [    {      "author": {        "id": "string",        "kind": "user"      },      "body": {        "blocks": [          {}        ]      },      "created_at": "2019-08-24T14:15:22Z",      "id": "string",      "object": "question_reply",      "revision": "string",      "status": "published",      "visibility": "public"    }  ],  "page": {    "limit": 1,    "next_cursor": "string",    "prev_cursor": "string"  }}

Delete a question DELETE

Deletes the question together with all of its replies. The question and its replies are no longer returned by the API.

Create a reply POST

Publishes a support reply to a question or saves a draft reply. Requires an `Idempotency-Key` header. With `status` set to `published` (the default), the reply is published with the requested `visibility` (`public` by default) and any saved draft is discarded. A question has a single support reply: if one already exists, its content is replaced. The user is notified only when the reply is first published, and only public replies generate events. With `status` set to `draft`, the content is saved as the question's draft reply without publishing it, and `visibility` is ignored. The draft does not affect any reply already visible to the user.