Retrieve a department
/support/departments/{department_id}Retrieves a support department by its public ID.
The response includes an ETag representing the current revision. Send this value in the If-Match header when updating the department to avoid overwriting a newer version.
Autonomous mode: the API credential secret, sent as a bearer token. Credential secrets are identified by a fixed prefix.
In: header
Path Parameters
Public ID of the department, prefixed with dep_.
Header Parameters
Optional client-generated identifier of the request, up to 64 characters from [A-Za-z0-9._-]. Echoed back in the response and recorded in the request log; it never replaces the server-generated X-Request-Id.
length <= 64Response Body
application/json
application/json
application/json
application/json
application/json
application/json
curl -X GET "https://example.com/support/departments/string"{ "data": { "created_at": "2019-08-24T14:15:22Z", "id": "string", "name": "string", "object": "department", "revision": "string", "tickets_count": 0, "updated_at": "2019-08-24T14:15:22Z" }}Create a department POST
Creates a support department with the given name. The response includes a `Location` header pointing to the new department.
Update a department PATCH
Renames a support department. The `If-Match` header is optional. When supplied, it must contain the `ETag` returned by the retrieve operation; if the department has changed since then, the update is rejected.